Privacy Policy
Last Updated: November 2024
WT Kosik ("we," "our," or "us") values the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and our plumbing services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information (outside of our website) that helps us to provide and improve our plumbing services, respond to inquiries, and enhance your experience with us. The types of information we may collect include:
Personal Information: Such as your name, email address, phone number, and physical address when you fill out forms on our website, request a quote, or schedule a service.
Billing Information: When you make a payment, we may collect billing details, such as credit card information, necessary to process your transaction. This information is stored securely and is not retained by us after payment processing.
Technical Information: We may collect details about your device and how you use our website, including your IP address, browser type, operating system, and referring URLs. This information helps us optimize the website for a better user experience.
2. How We Use Your Information
We use your information to provide high-quality plumbing services and to improve our website. Specifically, we may use your information to:
Provide and deliver plumbing services that you request.
Communicate with you regarding appointments, service updates, and promotional offers.
Respond to inquiries, provide customer support, and handle complaints.
Improve our website’s functionality and user experience.
Comply with legal obligations and protect our rights or those of our users and customers.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share information with third-party vendors and contractors who assist in delivering our services, such as payment processing, scheduling, and customer support.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal process, such as a court order, subpoena, or government investigation.
4. Data Security
We take the security of your personal information seriously and implement various safeguards to protect it. However, please note that no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.
5. Your Choices and Rights
Opt-Out of Marketing Communications: If you prefer not to receive promotional emails, you may opt out by following the unsubscribe instructions included in these emails.
Update Your Information: You may contact us to update or correct any personal information we hold about you.
Request Data Deletion: You may request the deletion of your personal data, and we will make reasonable efforts to comply, except where we are required to retain the data by law or for legitimate business purposes.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website. Your continued use of our website following any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
WT Kosik
Pelham, NH
603-759-7340
wtkosik@gmail.com
This privacy policy helps customers understand how their data is handled and builds trust. Adjust as needed for your specific business practices, and check with a professional for compliance with state and federal regulations.